Delivery & Returns

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Free delivery on orders over $50

No promo code is required - free shipping is automatically applied at checkout if your order totals $50 or more. Free shipping is not available for orders delivered outside Australia.

If the total of your order is less than $50, you will be charged a flat fee of $6.95.

How will I receive online orders from the Merchandise Shop?

We use Australia Post to deliver online orders. 

Orders will usually be dispatched within two business days of purchase.

How can I collect items ordered online from the Merchandise Shop?

When checking out, select to collect the items from one of the Campus Shop locations. Your order will be kept at our shop’s service counter. You will need to present the web order reference number and photograph identification when collecting your order.

Do you deliver outside of Australia?

We use Australia Post airmail to dispatch international orders. For most international deliveries you will need to allow 10 business days for your order to arrive.

The standard shipping fees for international orders are as follows:

  • New Zealand: Flat rate of $19.95*
  • Rest of the World: Flat rate of $29.95*

*Flat Rate shipping only applies to orders weighing less than 1 kg and smaller that 40 cm x 40 cm x 40 cm. Items larger than 140 cm girth or weighing over 3kg cannot be shipped internationally. When your order is placed, you will be charged the flat shipping rate. However, when packing your order, we reserve the right to contact you if your order is bigger/heavier than the dimensions stated above. We will provide you with the re-calculated shipping quote and you will be given the opportunity to continue with the order or cancel it and get a full refund.

Please note that International shipping costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient. For more information about your country's custom policies, please contact your local customs office.

Is my credit card information secure?

Credit Card transactions are processed in Australian Dollars using

  • Payment pages which comply with the Industry standard and use TSL 1.0 (SSL 3.0)
  • A 128-bit SSL encryption
  • Secure SSL tunnel to connect to the payment gateway

Return and refund policy

Deakin University wants its customers to be completely happy with purchases made from the Merchandise shop.

Damaged Goods

We will happily arrange for replacement or refund for damaged goods where the products are returned in a similar condition as they were when first delivered (apart from any defect) along with a copy of the receipt or other proof of purchase. Appropriate packaging should be used to ensure that no further in-transit damage occurs.

Change of mind

Should you change your mind about a purchase, as a result of selecting the wrong colour, size or product, you are eligible for a refund or exchange within 14 days providing the products are returned in a similar condition as they were when first delivered along with a copy of the receipt or other proof of purchase.  Appropriate packaging should be used to ensure that no further in-transit damage occurs.

If a product is returned for any reason other than it being faulty or not as described, the customer is liable for postage.

Returned products can be taken to the nearest on-campus Merchandise Shop, or sent via Australia Post addressed to:

Deakin Merchandise Shop
Deakin University
75 Pigdons Road
WAURN PONDS 3217

If you would like to discuss your return with our customer service team, please email merchandise@deakin.edu.au and we will get back to you. Please include your order number and a phone number, so we can respond to your request as soon as possible.

Coats, Vests and Jackets Size Chart

Lab Coats

Size XS S M L XL 2XL
Chest 102 107 112 117 122 127
Body Length 92 93 94 95 96 97

Vests

Ladies

Modern Fit 8 10 12 14 16 18
Half Chest 48 50 52 54 56 58
Body Length 59 61 63 65 67 69

Mens

Modern Fit S M L XL 2XL 3XL
Half Chest 56 58 60 62 64 66
Body Length 67.5 69.5 71.5 73.5 75.5 77.5

Jackets

Ladies

Modern Fit 8 10 12 14 16 18
Half Chest 52 52.5 55 57.5 60 62.5
Body Length 62 64 66 68 70 72

Mens

Modern Fit S M L XL 2XL 3XL 4XL 5XL
Half Chest 57.5 60 62.5 65 67.5 70 72.5 75
Body Length 70 72 74 76 78 80 82 84
Hoodies Size Chart

Mens Hoodies

Size 16/XS S M L XL 2XL 3XL 4XL 5XL
Half Chest 57 59 61 63 65 67 69 71 73

Ladies Hoodies

Modern Fit 4 6 8 10 12 14 16/XS
Half 40 44 48 50 52 55 57

Kids Hoodie Zippered

Size 00 0 2 4 6
Half Chest 30 32 34 36 39
T-Shirts, Jerseys, Singlets and Polos Size Chart

T-Shirts

Ladies Earth T-Shirt and Ladies Fairtrade T-Shirt

Sizes 8 10 12 14 16 18 20
CM 43 45.5 48 50 53 57 61

MensEarth T-Shirt and Mens Fairtrade T-Shirt

Sizes S M L XL 2XL 3XL 5XL
CM 53 55 58 60 63 65 70

Ladies Cheeky Graduation T-Shirt

Measurement 6 8 10 12 14 16 18 20 22 24
Garment Half Chest 44 46 48 50 52.5 55 57.5 60 66.5 71

Mens Cheeky Graduation T-Shirt

Measurement S M L XL 2XL 3XL 5XL
Garment Half Chest 54 56 58 62 66 71 79

CyclingJerseys

Deakin Cycling Jersey Size chart

Size A(Chest) B(FrontLength) C(S/SLength) D(BackLength)
XS 45.5cm 59.5cm 35.5cm 65cm
S 48.5cm 62cm 37cm 67.5cm
M 51cm 65cm 38cm 70cm
L 53.5cm 67.5cm 39.5cm 72.5cm
XL 56cm 70cm 40.5cm 75cm
2XL 58.5cm 72.5cm 42cm 77.5cm
3XL 62cm 75cm 43cm 80cm

Singlets

Ladies Olympikool

Sizes 8 10 12 14 16 18 20
CM 43.5 46 48.5 51 53.5 56.5 59.5

MensOlympikool

Sizes S M L XL 2XL 3XL 5XL
CM 51 53.5 56 58.5 61 63 68.5

Ladies Heather Singlet

Size 6 8 10 12 14 16 18 20 22
Half Chest 36 38 39 41.3 43.2 45.1 47 48.9 50.8

Means Heather Singlet

Size S M L XL 2XL 3XL
Half Chest 48 51 53 55.5 58 60.5

Polos

Polo General Ladies

Slim Fit 8 10 12 14 16 18 20 22
Half Chest 42 45 47.5 50 52.5 55 57.5 60
Body Length 60 62 64 66 68 70 72 74

Polo Navy/Sky and White/Black Ladies

Modern Fit 8 10 12 14 16 18
Half Chest 44.5 47 49.5 52 55 58
Body Length 60 62 64 66 68 70

Polo General Mens

Easy Fit S M L XL 2XL 3XL 4XL 5XL
Half Chest 53.5 56 58.5 61 63.5 66 68.5 71
Body Length 70 72.5 75 77.5 80 82.5 85 87.5

Polo Navy/Sky and White/Black Mens

Easy Fit XS S M L XL 2XL 3XL 4XL 5XL
Half Chest 51 53.5 56 58.5 61 63.5 66 68.5 71
Body Length 68 70 72 74 76 78 80 82 84
Leggings, Shorts, Pants and Tracksuits Size Guide

Tracksuits

Tracksuit Ladies

Slim Fit XS S M L XL
Natural Waist Circumference (CM) 65 70 75 80 85
Hip Circumference - 20cm below natural waist (CM) 90 95 100 105 110

Tracksuit Mens

Slouch Fit XS S M L XL 2XL
Natural Waist Circumference (CM) 75 80 85 90 95 100
Hip Circumference - 20cm below natural waist (CM) 89 94 99 104 109 114